Frequently Asked Questions

Everything you need to know about your STARFIT experience.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. Since STARFIT offers both athletic and lifestyle fits, we recommend measuring your chest and waist to compare against our chart for the most accurate fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund to the original payment method may incur a small shipping fee.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What payment methods do you accept?

STARFIT accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.

Are your fabrics sustainable?

We are committed to the environment. Our 'Eco-Flex' line is made from 100% recycled polyester, and we are actively working toward ensuring 75% of our entire catalog uses sustainable materials by 2025.

Can I track my order once it has shipped?

Yes! As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.